Term and Conditions

1. Website Usage and Account

1.1 Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that you are of legal age to form a binding contract.

1.2 Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use of your account

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our products, including colors, designs, and sizes. However, slight variations may occur due to monitor settings and photography limitations.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

2.3 Intimate Apparel Policy

3. Orders and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

3.2 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Your payment will be processed at the time of order confirmation.

3.4 Order Confirmation

After placing an order, you will receive an email confirmation with your order details. Please review this information carefully and contact us immediately if you notice any discrepancies.

4. Shipping and Delivery

4.1 Processing Time

All orders are processed within 1-2 business days after payment confirmation.

4.2 Shipping Methods

We offer two shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – Available on orders over $50 via EMS (15-25 business days after shipping)

4.3 Shipping Areas

We ship worldwide with the exception of some Asian countries and remote areas. Delivery times may vary based on your location and customs processing.

4.4 Delivery Responsibility

Once your order is shipped, risk of loss passes to you. We are not responsible for delays caused by customs, weather, or other factors beyond our control.

5. Returns and Exchanges

5.1 Return Timeframe

We accept returns and exchanges within 15 days from the date you receive your items.

5.2 Return Conditions

To be eligible for return or exchange, items must be:

• In original condition with all tags attached
• Unworn and unwashed
• In the original packaging
• Accompanied by your original order confirmation or receipt

5.3 Return Process

To initiate a return or exchange:

1. Email our customer service team at [email protected] with your return request
2. Wait for return instructions (within 24 hours on business days)
3. Ship your return package with all required documentation
4. Wait for processing confirmation (3-5 business days after we receive your return)

5.4 Refunds

Refunds are issued to your original payment method within 5-10 business days after we process your return. Original shipping fees are only refunded for defective or incorrect items.

5.5 Damaged or Incorrect Items

If you receive a damaged item or wrong costume, contact us immediately at [email protected]. We will arrange a prepaid return label and expedite your replacement at no cost to you.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sexy Halloween Costumes Sales and protected by international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

Sexy Halloween Costumes Sales shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. User Responsibilities

8.1 Accurate Information

You agree to provide accurate, current, and complete information during the ordering process and to update such information to keep it accurate.

8.2 Prohibited Uses

You may not use our website:

• For any unlawful purpose
• To submit false or misleading information
• To attempt to gain unauthorized access to our systems
• To interfere with the proper working of the website

8.3 Compliance with Laws

You are responsible for complying with all local laws regarding online conduct and acceptable content.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

12. Contact Information

Thank you for choosing Sexy Halloween Costumes Sales. We’re committed to making you feel confident and fabulous in every purchase!